Terms of Service
Effective Date: June 20, 2026 | Last Updated: June 20, 2026
1. Acceptance of Terms
By accessing and using HealthLinkAgency.com ("HealthLink Insurance Agency," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or services.
HealthLinkAgency.com is operated by HealthLink Insurance Agency, an independent licensed insurance agency, and is not affiliated with, endorsed by, or operated by the federal government, any state government, the Centers for Medicare & Medicaid Services (CMS), or HealthCare.gov.
2. Description of Service
HealthLink Insurance Agency is a licensed insurance agency that helps individuals and families understand and compare their health coverage options — including ACA Marketplace plans, private PPO plans, COBRA alternatives, and other coverage — and connects them with licensed agents and the insurance carriers we represent for personalized enrollment assistance.
We do not underwrite insurance policies, and we are not an insurance company. All insurance products are offered by third-party insurance carriers.
3. No Guarantee of Coverage
Any quotes, estimates, or plan information provided are based on the information you provide and the current rates available from insurance carriers. We do not guarantee that any specific insurance coverage, premium rate, or subsidy amount will be available to you.
Final eligibility for coverage, premium amounts, and subsidy qualifications are determined solely by the insurance carrier and the applicable health insurance exchange (e.g., HealthCare.gov) after a formal application is submitted and reviewed.
4. Enrollment Disclaimers
When you choose to enroll in a health insurance plan through our services or with the assistance of our licensed agents:
- You acknowledge that plan details, benefits, and networks are subject to change by the insurance carrier.
- You are responsible for reviewing the official plan documents (Summary of Benefits and Coverage) provided by the carrier before finalizing your enrollment.
- We are not responsible for any errors or omissions in the information provided by the insurance carriers or the health insurance exchange.
- Your enrollment is subject to the terms and conditions of the specific insurance policy you select.
5. User Responsibilities
By using our services, you agree that:
- All information you provide is accurate, current, and complete. Providing false information may result in the denial of coverage or cancellation of your policy.
- You are at least 18 years old.
- You will use the website only for lawful purposes and in accordance with these Terms of Service.
- You will not attempt to interfere with the proper functioning of the website or compromise its security.
6. Intellectual Property
All content, features, and functionality on HealthLinkAgency.com, including text, graphics, logos, icons, and software, are the exclusive property of HealthLink Insurance Agency or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our website without our prior written consent.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEALTHLINK INSURANCE AGENCY, ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES.
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, ADEQUACY, VALIDITY, RELIABILITY, AVAILABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE SITE.
8. Indemnification
You agree to defend, indemnify, and hold harmless HealthLink Insurance Agency, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website.
9. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms of Service or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in the State of Illinois before one arbitrator.
The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
10. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@healthlinkagency.com
Phone: (855) 592-5924 (Mon–Fri, 8:30 AM–8:00 PM ET)
HealthLink Insurance Agency
An Illinois licensed insurance agency · Licensed in 22 states + DC · NPN #21554495
Florida Office: 1980 N Atlantic Ave, Ste 23032, Cocoa Beach, FL 32931
Headquarters: 2501 Chatham Rd, Ste R, Springfield, IL 62704
These Terms of Service were last updated on June 20, 2026. HealthLink Insurance Agency is an independent, licensed insurance agency and is not affiliated with any government agency, HealthCare.gov, or any state or federal marketplace.